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News Alerts

This section provides the latest and essential industry updates as they become available.

CMS Makes Telehealth POS 10 Official

JUN

19

CMS Makes Telehealth POS 10 Official

Beginning in CY 2024, physicians may receive either the facility or the non-facility payment rate for an eligible Medicare telehealth service, depending on whether POS code 02 or POS code 10 is selected.

Cigna Healthcare-Medicare Advantage-New Payment
Through Zelis

JUN

4

Cigna Healthcare-Medicare Advantage-New Payment
Through Zelis

Cigna is sending providers the attached letter regarding payments being issued via Zelis.

Recovery Audit Contractor Reminders

MAY

30

Recovery Audit Contractor Reminders

Performant is now the RAC for all of National Government Services Part A and Part B lines of business in Jurisdiction K.

Methylprednisolone: Codes & Billing Updated

MAY

20

Methylprednisolone: Codes & Billing Updated

On April 1, the Centers for Medicare & Medicaid Services (CMS) released its first quarter Healthcare Common Procedure Coding System (HCPCS) update with revisions for methylprednisolone.

Policy Article Revisions Summary for May 9, 2024

MAY

13

Policy Article Revisions Summary for May 9, 2024

Outlined below are the principal changes to the DME MAC Policy Articles (PAs) that have been revised and posted.

Horizon BCBSNJ, Braven Health, and Horizon NJ Health is now Accessible via Availity Essentials

MAY

9

Horizon BCBSNJ, Braven Health, and Horizon NJ Health is now Accessible via Availity Essentials

Availity Essentials is now the provider portal for Horizon Blue Cross Blue Shield of New Jersey, Braven Health, and Horizon NJ Health transactions, such as Eligibility & Benefits, Claims, Authorizations, and more.

Updates on Change Healthcare Following its Breach Notification Deadline

MAY

1

Updates on Change Healthcare Following its Breach Notification Deadline

Change Healthcare: Senate Hearing for Single Citrix Compromised Credential Resulting in $22,000,000 Ransom

Updates on Change Healthcare Following its Breach Notification Deadline

APR

24

Updates on Change Healthcare Following its Breach Notification Deadline

UnitedHealth Group has stated the following:

Billing Ankle-Foot/Knee-Ankle-Foot Orthoses for Travelers or Snowbirds

APR

17

Billing Ankle-Foot/Knee-Ankle-Foot Orthoses for Travelers or Snowbirds

When a claim is filed with Medicare, the beneficiary’s permanent address on file
with the Social Security Administration (SSA) determines which Medicare jurisdiction should be billed.

Noridian-Paper Claim Submission Errors

APR

11

Noridian-Paper Claim Submission Errors

Considering the recent cyber security incident at Change Healthcare and an
increasing number of suppliers reverting to paper claims submission, Noridian
has experienced an increase in paper claims.

Temporary Relief Available for Providers on Medical
Reviews That Have Been Impacted by CHOPD (Change Healthcare/Optum Payment Disruption

APR

2

Temporary Relief Available for Providers on Medical
Reviews That Have Been Impacted by CHOPD (Change Healthcare/Optum Payment Disruption

In accordance with CMS, as of 3/27/2024, NGS may grant extensions for responses to ADRs (Additional Documentation Requests) to providers under active medical review if they attest, they have been negatively impacted by the CHOPD.

Reminder-Empire Plan includes Excelsior and
Student Employee Health Plans

MAR

27

Reminder-Empire Plan includes Excelsior and
Student Employee Health Plans

If you are in-network for The Empire Plan you are also in-network for The Excelsior Plan and Student Employee Health Plan (SEHP).

Policy Article Revisions Summary-March 2024

MAR

21

Policy Article Revisions Summary-March 2024

Outlined below are the principal changes to the DME MAC Policy Article (PA)
that has been revised and posted. Please review the entire Local Coverage
Determinations (LCDs) and related PAs for complete information.

The Cyber-Attack on Change Healthcare and It’s Impact on Medical Claims

FEB

27

The Cyber-Attack on Change Healthcare and It’s Impact on Medical Claims

On February 21st, Change Healthcare disclosed that it had experienced a cybersecurity incident involving unauthorized access to its information systems.

Medicare Beneficiary Identifier (MBI) Replacement for Lost or Stolen Cards

FEB

15

Medicare Beneficiary Identifier (MBI) Replacement for Lost or Stolen Cards

In the event of a lost or stolen Medicare card, beneficiaries will be issued a new Medicare Beneficiary Identifier (MBI) number

CMS Finalizes Prior Authorization Rule

FEB

6

CMS Finalizes Prior Authorization Rule

CMS finalized the CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F) Jan. 17, 2024.

Feds Finalize Updated Fees for No Surprises Act IDR Resolution Process

JAN

17

Feds Finalize Updated Fees for No Surprises Act IDR Resolution Process

The No Surprises Act (NSA), which went into effect Jan. 1, 2022, has had many obstacles since its commencement; mainly four lawsuits challenging the Independent Dispute Resolution (IDR) process.

Reminder-2024 Medicare Part B Deductible

JAN

10

Reminder-2024 Medicare Part B Deductible

Annual deductible for all Medicare Part B beneficiaries is $240, an increase of $14 from the annual deductible of $226 in 2023.

Empire BlueCross BlueShield and Empire
BlueCross to Become Anthem Blue Cross and Blue Shield and Anthem Blue Cross

DEC

28

Empire BlueCross BlueShield and Empire
BlueCross to Become Anthem Blue Cross and Blue Shield and Anthem Blue Cross

Effective January 1, 2024, Empire BlueCross BlueShield and Empire BlueCross will become Anthem Blue Cross and Blue Shield and Anthem Blue Cross. This will take place across Commercial, Medicaid, and Medicare lines of business.

LCD Revisions Summary

DEC

26

LCD Revisions Summary

Surgical Dressings. LCD. Revision Effective Date: 01/01/2024

2024 Hallux Valgus Correction CPT Updates

DEC

14

2024 Hallux Valgus Correction CPT Updates

Prior to January 1, 2024, the definitions of the hallux valgus correction CPT codes were defined as follows...

Policy Article Revisions Summary for December 07, 2023

DEC

11

Policy Article Revisions Summary for December 07, 2023

Outlined below are the principal changes to the DME MAC Policy Articles (PAs) that have been
revised and posted.

January 2024 HCPS Updates

DEC

6

January 2024 HCPS Updates

CMS has released the January 2024 Healthcare Common Procedure Coding
System (HCPCS) File

UnitedHealthcare and Cigna Face Lawsuits Over Alleged Automated Claims Denials

NOV

28

UnitedHealthcare and Cigna Face Lawsuits Over Alleged Automated Claims Denials

UnitedHealthcare and Cigna are facing lawsuits from members and/or their families alleging the organizations use automated data tools to wrongfully deny members' medical claims.

ERA/EFT Enrollments

NOV

22

ERA/EFT Enrollments

Providers Ask CMS to Enforce Rules on Zero-Fee EFT Payments:

Billing for Wound Debridement and Strapping

NOV

16

Billing for Wound Debridement and Strapping

If strapping is done on a different site and your documentation supports it, then you may bil the strapping with a 59 Modifier:

Billing for Injections

NOV

7

Billing for Injections

Billing Medicare for bilateral injections:

UnitedHealthcare Community Plan-Medicaid
Claim Letters are Going Paperless

OCT

30

UnitedHealthcare Community Plan-Medicaid
Claim Letters are Going Paperless

Beginning Nov. 3, 2023, UHC will no longer mail claim letters to most medical network health care professionals and
facilities for UnitedHealthcare Community Plans (Medicaid) in Minnesota, New York and North Carolina.

UnitedHealthcare Medicare Advantage Reimbursement Policy Update Bulletin

OCT

25

UnitedHealthcare Medicare Advantage Reimbursement Policy Update Bulletin

Reminder-2024 E/M Changes

OCT

18

Reminder-2024 E/M Changes

Code descriptor revisions are about time. After the extensive changes made to the evaluation and management (E/M) codes and guidelines over the last few years, you’ll be pleased to know that the 2024 E/M changes are minimal.

DOJ Penalizes Cigna for Inaccurate Diagnosis Codes

OCT

11

DOJ Penalizes Cigna for Inaccurate Diagnosis Codes

CMS pays MA plans a fixed monthly amount per beneficiary but adjusts these monthly payments based on patients’ risk factors to ensure that

Second Update-New Skin Substitute Policies No Longer Taking Effect

OCT

3

Second Update-New Skin Substitute Policies No Longer Taking Effect

Novitas, First Coast, and CGS Part B MACs announced on September 28th, 2023, that their previously finalized new skin substitute policies “will not become effective on October 1.”

LCD and Billing and Coding Article Updates for October 2023

SEP

26

LCD and Billing and Coding Article Updates for October 2023

Effective for services rendered on or after 10/1/2023, due to the annual ICD-10 updates for 2024, the following updates were made:

Update-New Skin Substitute Policies-New Effective Date-October 1st 2023

SEP

20

Update-New Skin Substitute Policies-New Effective Date-October 1st 2023

It was originally stated on August 3 that Novitas, First Coast Service Options, and CGS Part B Medicare Administrative Contractors (MAC) finalized skin substitute policies for the treatment of diabetic foot ulcers (DFC’s) and venous leg ulcers (VLU’s) that would have gone into effect September 17, 2023.

Correct POS When Billing for Patients Seen at Nursing Facilities and Skilled Nursing Facilities

SEP

11

Correct POS When Billing for Patients Seen at Nursing Facilities and Skilled Nursing Facilities

If you are seeing patients in a nursing facility, it is important to include the correct POS (place of service) on your claims.

Fees for Electronic Payments are Bleeding Physician Practices

SEP

6

Fees for Electronic Payments are Bleeding Physician Practices

Making physicians pay to get paid is a bad idea, according to a national trade organization for health care management.

7 Things Physicians Should Never Say to Patients

SEP

5

7 Things Physicians Should Never Say to Patients

Don’t Say: “Let’s not worry about that for now!"

Billing and Coding Article Update for August 2023

SEP

1

Billing and Coding Article Update for August 2023

Billing and Coding: Non-Invasive Vascular Studies (A56758)

Part B Mass Adjustments Resulting in Overpayments

AUG

29

Part B Mass Adjustments Resulting in Overpayments

In May 2023, the OIG released the final report titled “Medicare Paid Millions More for Physician Services at Higher Non-facility Rates Rather Than at Lower Facility Rates While Enrollees Were Inpatients of Facilities” (A-04-21-04084).

AFO Documentation Requirements for
Prefabricated Orthoses-Reminder

AUG

23

AFO Documentation Requirements for
Prefabricated Orthoses-Reminder

We have come across many DME denials for prefabricated orthoses for insufficient documentation. It is crucial that you document the following:

Humana Now Partnering With Two National Durable Medical Equipment Organizations

AUG

15

Humana Now Partnering With Two National Durable Medical Equipment Organizations

Effective July 1, 2023, Humana partnered with two national durable medical equipment (DME) providers— AdaptHealth and Rotech.

New Skin Substitute Policies-Effective September 17, 2023

AUG

10

New Skin Substitute Policies-Effective September 17, 2023

On August 3, Novitas, First Coast Service Options, and CGS Part B Medicare Administrative Contractors (MAC) finalized skin substitute policies for the treatment of diabetic foot ulcers (DFC’s) and venous leg ulcers (VLU’s) that become effective September 17, 2023.

CMS Proposes a 3.4% Cut to Medicare Payments

AUG

2

CMS Proposes a 3.4% Cut to Medicare Payments

The proposed 2024 Medicare Physician Fee Schedule sets a 3.4% reduction to the conversion factor for Medicare payment rates, further increasing the gap between practice expenses and reimbursement.

Medicare Part B Top Claim Errors

JUL

26

Medicare Part B Top Claim Errors

Wound Graft Billing

JUL

17

Wound Graft Billing

15004-1-unit FYI-This code should only be used once with the initial preparation of the wound site-

Reminder-Use of Advance Beneficiary Notice of Noncoverage (ABN): Form Renewal-Effective 06.30.23

JUL

12

Reminder-Use of Advance Beneficiary Notice of Noncoverage (ABN): Form Renewal-Effective 06.30.23

The Advance Beneficiary Notice of Noncoverage (Form CMS-R131) has been approved for renewal. This renewed form expires January 31, 2026.

Aetna RFC Bundling Denials Update

JUL

11

Aetna RFC Bundling Denials Update

Aetna has informed APMA that effective July 23, it will drop its external review program regarding use of -59 Modifier when submitted with CPT 11719-11721, G0127, and 11055-11057.

UnitedHealthcare Policy Changes for Surgery of the Foot-Effective July 01, 2023

JUL

2

UnitedHealthcare Policy Changes for Surgery of the Foot-Effective July 01, 2023

The following plans have updated policy changes:

EmblemHealth-Bridge Program Network

JUN

20

EmblemHealth-Bridge Program Network

You are considered in-network for a Bridge Program member if you are part of any of the five networks listed below and the word “Bridge” appears on the member’s ID card.

Effective July 1, 2023-Reporting for Discarded Drugs-JW vs. JZ Modifiers

JUN

15

Effective July 1, 2023-Reporting for Discarded Drugs-JW vs. JZ Modifiers

Effective July 1, 2023, mandatory reporting of all single-use containers as used (JZ Modifier) or wasted (JW Modifier) amounts must be reported on Part B claims.

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